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Get started in four steps

1

Create a project

After signing in, create a new project and select your industry (Healthcare, Finance, Insurance, etc.). Projects are containers for your agents — you can organize them by product line or team.
2

Configure your agent

Add your voice agent’s details:
  • Name and phone number (E.164 format)
  • Type: inbound or outbound
  • Language and gender for voice matching
  • Provider: Vapi, Retell, LiveKit, Twilio, or others
Then define what your agent does:
  • Call flow: Build visually, import JSON, or auto-generate from a text description
  • Policy & guardrails: The rules your agent must follow
  • Knowledge base: Upload reference documents (FAQs, product docs, policies)
3

Validate with Ring 0

Click Validate My Agent to run Ring 0 diagnosis. This checks that your call flow and policies are structurally sound, generates a sample scenario, and runs a quick simulation to verify connectivity.
4

Generate scenarios and run simulations

Go to Evaluators, select a ring and path, then click Generate Scenarios. SuperBryn’s AI creates realistic test cases. Select scenarios and click Run Calls to launch simulated conversations against your agent.Monitor calls in real-time, then review results with step-by-step evaluation and metrics.

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Next steps

Core concepts

Understand the key building blocks of SuperBryn.

The Ring System

Learn about the nine layers of testing.

Configure your agent

Detailed guide for agent setup.

Generate scenarios

How AI-powered scenario generation works.