Supported Providers

Documentation Index

Fetch the complete documentation index at: https://docs.superbryn.ai/docs/llms.txt

Use this file to discover all available pages before exploring further.

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Voice AI platforms

SuperBryn integrates with the major voice AI platforms for both simulation and production monitoring.

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Simulation

SuperBryn calls your agent to run test scenarios:

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Monitoring

Your agent sends production call data to SuperBryn for analysis: You can also upload audio files or JSON traces from any provider. See Setting up integrations for setup instructions.

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Custom stacks

If your agent is built on a custom stack, SuperBryn supports:

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How integration works

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Inbound agents

For inbound agents (your agent receives calls), SuperBryn:

1. Places a phone call to your agent’s number via LiveKit
2. The AI caller follows the scenario
3. The call is recorded and transcribed via LiveKit’s infrastructure

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Outbound agents

For outbound agents (your agent initiates calls), SuperBryn:

1. Sends a trigger request to your agent’s configured URL with the payload metadata
2. Your agent initiates a call to SuperBryn’s listening endpoint
3. The AI caller answers and follows the scenario

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Voice profiles

During simulation, SuperBryn selects TTS voices that match the scenario requirements:

• Language and gender matching: Voices are matched to the agent’s configured language and gender
• Provider-specific voices: Supports Cartesia and ElevenLabs voice profiles
• Ring-specific behavior: Some rings use specific voice profiles (e.g., Ring 4 selects accented voices)